FAQ: Urban Fantasy Novels: Special Edition Books, Tarot & Swag
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What if I miss Ordering? Am I out of luck?

There will be a very brief period after the campaign ends where you will be able to order the items you missed from the campaign from a special website that I will link to the campaign page, but it will only be up for a short time. There has to be a cutoff so I know how much product to order.

Last updated: April 01, 2022 11:33

When will I get my items?

My goal is for everything to be shipped by January of 2023. My hope is that you have it sooner.

Last updated: April 01, 2022 11:41

Is the medallion in the Kickstarter the same medallion in the merch shop?

Yes!

Last updated: April 01, 2022 11:41

Will items from the Kickstarter be available in the merch shop later?

I don’t have an answer to this yet, but I can tell you that there will be at least one item that will never make an appearance in the merch shop: The Inner Circle tumbler. It’s 100% exclusive to Kickstarter. I also don’t anticipate the items from the mystery boxes making an appearance.

Last updated: April 01, 2022 11:41

Who do I contact if I need to ask you a question about the Kickstarter?

You can message me right here on Kickstarter. Or, reach out to mayersmerch@gmail.com and my team will take care of you.

Last updated: April 01, 2022 11:41

Why are you doing a Kickstarter instead of just putting them for sale in the merch shop?

Because Kickstarter allows me to judge the interest in the project before ordering inventory. If I ran it as a pre-order, I’d have to take everyone’s money at the time of sale, and then if we didn’t sell enough to meet the minimum, I’d have to do the print run anyway and be left with a lot of left over inventory. Also, it’s just fun.

Last updated: April 01, 2022 11:41

Why aren’t you offering eBooks or audiobooks as part of this campaign?

My exclusivity contract with Amazon prevents me from doing so for the already published works in the Forty Proof series, but I am adding a Robert novella as an ebook and audiobook!

Last updated: April 04, 2022 07:51

Can I see a video of you answering a lot of these questions live?

You bet. (But you’ll have to join my Facebook group.) https://www.facebook.com/groups/mayersmagnificentreaders/posts/1561114064244332/

Last updated: April 01, 2022 11:41

What if I’m moving between now and when the items ship?

No worries! We’ll be contacting backers before shipping to validate and update shipping addresses.

Last updated: April 01, 2022 11:41

Can you walk me through how to participate?

Try this video by my assistant. https://vimeo.com/694906608/00ec39bda7

Last updated: April 04, 2022 07:51

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

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When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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